WHAT OUR CLIENTS SAY ABOUT US
I want to thank you for your professionalism since we have switched Property Managers. The service that was provided by our outgoing PM's was so substandard it makes me wonder how they are still in business. Keep up the great work, we really appreciate all that do :-) Trevor and Lynelle Coughlin
T&L Coughlin - Landlords
I can offer only the highest recommendation for Kelly. I play witness to her outstanding achievements within the real estate industry. Kelly has an extraordinary ability to analyze problems, then able to measure and execute the solution. This is observed through her leadership style which is transparent, firm but most importantly inspirational. Kelly has an incredible understanding of people which can be seen from the way she interacts with staff, internal stakeholders and clients alike. People are naturally drawn to her 'take charge' and 'stop at nothing' attitude, as she uses these powers for good and not evil! It is my pleasure to recommend Kelly as an industry expert but most importantly a very grounded and motivated human being.
J.Ang - TICA Corporate Colleague
Jess, I'd like to thank you for being the most amazing real estate agents we have ever rented with, including your sales staff who treated us so well while selling. Needless to say, our experience sine we moved has not been any where near as good.
I just wanted to put a few quick words together to thank you for your continued support with the Property Management of our investment house in Parkwood. You have kept us up to date with anything in relation to the property, tenants and up coming inspections which we really appreciated. More then that you and MPM as a whole have been a pleasure to deal with and have made the experience very easy and we have recommended you and your business to others in to past. Once again thank you for everything you have done Renee and I couldn’t be happier.
Hi Melissa, My thanks to MPM property for the quick response regarding the Front Security Door. The airflow though the home is beautiful. Please pass on my thanks to the lessor for providing me with a home that I just love. “Thanks to MPM Property Ipswich” I have a home that I really enjoy, A brilliant property manager that is always polite, quick to address issues that arise. As a tenant I am grateful to MPM Property Ipswich for the high level of respect shown to myself and my family.” Kind Regards Vennessa
Vennessa - Tenant
Yan Li - Vendor
I'm very happy with MPM Property managing our investment. Thanks for your efforts to put our minds at ease. ☺️ 10/10 recommend MPM Property! 👌
S.Vass - Landlord
MPM Property are the best rental agency I've ever encountered. Always get a quick response and follow through with any issues that arise. Couldn't recommend any more highly!!
MPM Property have helpful ladies who go beyond the normal to rent houses. Well done and thank you for your help with my house.
Trish is so helpful, upfront and professional. She gets on to requests and issues straight away, always has a smile on her face and can understand the things i ask about, when it does not even make sense to me lol. Thanks for being wonderful.
I've had a long term agent which isn't common in the industry and who is always extremely personable and professional. Job well done!
Kylie is a professional and absolute delight to deal with and made my move into new home a breeze and stress free. Highly recommend MPM
MPM Property (Kara and Kylie in particular) have been an absolute pleasure to deal with and have made the process of renting my partners and I's first home a breeze. I couldn't recommend them in a higher regard.
We have two properties rented through MPM Property one on the Gold Coast and another in Ipswich. This agency has secured the best staff across these regions. I trust their knowledge and the service & technology is the best there is! thank you for taking care of the most important job with having investment property.
MATTELL PTY LTD
Amazingly nice, professional staff who know their stuff. Willing to do everything they can to help me. Highly recommended!
Hi Trish, I just wanted to say that you are a 10 out of 10 agent! Thank you for your attention to detail
J.Winchester - Landlord
Right from day one MPM Property & Trish have been very good in providing all information required, and manage the process smoothly. I would highly recommend them for any properties based across Queensland.
Rajesh - Landlor
Hi Chelsie, I just want to let you know that you have done a great job and we are appreciative of your services. Kind regards Jatinder
Jatinder - Referring Partner
Thank you Kylie, You have been a great manager and I will recommend you to anyone I know looking for a home. Kind Regards Theresa
Theresa - Tenant
Kelly is a dynamic, driven and natural leader, I'm forever impressed in the way she continues to direct and nurture three agencies and the wonderful individuals that combined make a star quality team. Great stuff!
Ben Peasley - Marketing Manager Choice Homes
Myself and Jess would like to say thanks for being a great agent and have enjoyed our time with MPM property. Your professional manner as an agent was excellent. Mark & Jess
Mark & Jess - Tenants
We are very happy with the way MPM has been managing our property and look forward to many more years working together. Best wishes, Kim & Caroline
Kim & Caroline - Landlord
I have had the privilege of knowing Kelly for the past four years, and over that time I have got to know her not just in her professional capacity in Real Estate, but also as a person who cares deeply about people. Kelly has been wonderful in giving professional advice and support as we navigated a pioneering service to the Gold Coast Hospital. For her, it wasn't just about enabling the rental of a unit for our use, but also in engaging in the discussions around the work we were doing, and negotiations with the units owner as to the nature of the rental. Combing business and professionalism with empathy for the work we are doing, sets Kelly apart from the 'regular Estate Agent'. Her leading by example has flowed onto her staff, who have also been incredible in their support as we connect with them through the rental. One of the aspects of a great leader is to successfully train others to do what they do, and encourage them to do it even better than you. This is what Kelly is doing - she is a credit to MPM Property, because in my opinion she has stamped her leadership style into the DNA of MPM Property and her staff replicate those similar qualities. Congratulations Kelly in the way you are such a great leader!
Bruce Murray - Corporate Client
Hello, Jessica Robertson was not only one of the most kind people I've ever met but we are in a crisis not even in real-estate with you guys yet she was way way way more helpful than our own real-estate, she was so kind, caring and understanding. I've never had someone help me and my family like her please give her a raise or something cause she has incredible customer service skills and is just a genuine good person and life saver. Thanks to her we will always recommend your real-estate and her in particular. Thank you for very much, A.Croft
A.Croft - Tenant
We have two properties rented through Jess Stoker at MPM Property. Our agent Jess is so efficient in her response time and service levels. I trust her knowledge and advice on tenancy and maintenance matters. She always sources the very best at the best price. Overall the service & technology provided by MPM is the best there is! Jess, thank you for taking care of the most important job we have with owning investment properties.
Mattell Pty Ltd - Landlords
Go Annette! Thank you so much for your fantastic work. Wow, you really exceeded all of our expectations again with your professionalism! Well done. Best Regards
J & B. Davies - Landlords
I just wanted to give you some feedback. I just signed a lease at in Holmview. I just wanted to acknowledge the MPM team and thank you all for your great tenant service and support. In particular I would like to praise Sarah for her polite and patient attitude towards me over this past couple of weeks. I have just sold my family home and I am moving from NSW which has been a very lengthy and in-depth process. Sarah has been nothing but accommodating to my numerous calls, texts and emails and I'm very grateful and humbled. Once again thanks to the whole team, everyone has been so professional and responsive. Well done ladies 😁
A. Nikolovski - Tenant
Kylie, thank you for all you assistance. We have been approved on another property & have accepted. Keep up the good work & I’m sorry that you won’t be managing the property we accepted cause your efforts have been outstanding. I hope you find some tenants that also appreciate you doing the job you do exceptionally well. Regards Maryanne
Maryanne - Tenant
Hi Kylie, Happy new year to you and all of your colleagues in MPM Property. I really appreciate your great work and being precise in keeping us updated about our properties. My partner and I are really happy with the services provided by your company which is a wonderful help in our busy schedule. We wish you all a great year ahead full of success and prosperity. Thanks and regards.
Sudi & Ehsan ( Nick ) - Landlords
We currently have a property with you guys that Annette is looking after for us and doing an absolutely fantastic job! I can’t say enough positive things for how well she is looking after our clients and us, ensuring a positive experience for all who deal with her.
J.Davies - Landlord & Referring Partner
Hi Chelsie, Thank you for staying on top of things for us. We appreciate all your hard work. Kind regards, Eric
E. Keteku - Landlord
Kylie, I appreciate the work you have done in this space. I know it hasn’t been easy but makes paying agency fees a little easier when your seeing this kind of service. Thanks again
T.Gent - Landlord
Hi Kylie, Our bond and vacate has all now been finalised. Thank you for being a wonderful and understanding property manager. Kind regards, A. White
A.White - Tenant
Hi Annette, we wanted to say you are doing a great job for us and I thank you for your diligence in handling our property. We feel confident with it all up there because you are looking after us. Sincerely Thank you J.Davies
J. Davies - Landlord
My full compliments to Garry Bailey from MPM Property Gold Coast. He is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time (including mornings, evenings, and weekends). He answered every question, explained every form and every part of the process clearly and thoroughly. Selling a home in this market is challenging, but working with Garry made it as effortless and straightforward as possible. He continued with follow-up after the sale to ensure I was satisfied with the whole process. I highly recommend him. Kindest regards M.Pearsall
M. Pearsall - Vendor
Thank you for the update. I have to say, I have been very impressed with what you are doing with regards to our property and looking after us. I really appreciate it and it is a great relief knowing we have a good agent at home.
K.Lyones - Landlord
MPM have been one to the most professional companies we've dealt with in years. This was our first investment property and we must admit, we had a lot to learn and had possibly many simple questions to which MPM were most accommodating in answering and leading us through the entire process of finding the right tenant. We were most impressed with the regular communication and guidance and not just from our property agent but others on the MPM team. One of the most professional companies we've dealt with in years and we definitely look forward to working with MPM for many more years to come.
Allan & Kevin - landlords
I have rented with a number of different real estates over the years and I have rented through MPM for 2 Years now and have found they have been the best company I have rented through and dealt with so far. From the start Jess was very happy to help me find a property. rather than telling me to look at the real estate websites like other companies do, she went above and beyond to find something that suited my needs. I find there is very minimal paper work i need to do or fill out as most of it is all online based, so there is no need to print out lease agreements, sign them and return to the office. its very user friendly as well. Jess is a very professional agent and would highly recommend MPM.
D.Ritson - Tenant
Being a first time investor based in Sydney, I was always skeptical of how my property in Gold Coast would be managed and MPM Property have been exceptional on this front. Excellent communication, assistance with arranging insurance, depreciation schedules, property inspection, maintenance, timely intimations they tick all the boxes. Super-happy with their service.
K.Kumar - Landlord
I highly recommend MPM Property, specifically Annette and Chelsie who are both exceedingly motivated and efficient. They recognise the needs of others and act promptly and effectively to execute amazing results. With MPM I am not just another tenant, all my dealings have been personalised which is what sets them aside from other agencies.
Cathlee - Tenant
MPM property's (Kara and Kylie in particular) have been an absolute pleasure to deal with and have made the process of renting my partners and I's first home a breeze. I couldn't recommend them in a higher regard.
P.Court - Landlord
I highly recommend MPM Property as the go to local agents for the Parkwood area. Their Property Management team provide outstanding customer service and expert advice, educating our investment clients on expected rental yields and areas with potential for growth.
E.Lloyd - Landlord
We're interstate investors and recently engaged MPM to manage our duplex at Pimpama. We've been delighted in the service we've received from both Jessica King and Annette Parker. They are efficient, effective and professional in how they go about their work. However, they do it with "a smile" which makes dealing with them an enjoyable experience. Any issues have been quickly managed and we appreciate receiving the rent statements the day before the rent is banked which serves as a reminder that it is going in. We will happily recommend MPM Property.
I & F. Acheson - Landlord
Garry, you have been a pleasure to work with and will recommend your services to anyone that I know of who may want to buy or sell in the area. Kind Regards Neville
N. Harmsworth - Vendor
Thank you very much for a lovely 12 months in our beautiful home. We have loved every moment. From the Peers Family
Peers Family - Tenants
To Leanne & the MPM Team, From the bottom of our hearts thank you so much for helping us with our home, we dont know what we would do without you!
J. Maloney - Landlord
Dear Annette & Jessica, Kevin and I would like to extend our sincerest thanks for all that you've done with regards to leasing our property. Thank you for taking care of everything and for hanging in there with us, we're very grateful.
Allan & Kevin - Landlords
Dear Manager thank you for all the things Kylie has done for me and my house. I am very happy for your help,and wish you to help me continuously in the future. thank you! Yours truly J. He
J.He & J.Zhang - Landlords
Thank you to Brittney & MPM for all your hard and devoted work to making sure everything works for both the tenant and ourselves. We truly appreciate all that you do and look forward to another successful financial year. Regards Mark & Miranda
Mark & Miranda - Landlord
I would like to thank you Sarah and the team at MPM for your professionalism in the last year whilst running my rental property. I'm extreme pleased with the short turnaround time between rental. Well done Sarah.
T.Cole - Landlord
Hi Rebecca Thank you for completing my maintenance and for following up to check. We are very happy tenants and love MPM. The staff and service are extraordinary thank you.
J.Rowe - Tenants
Just wanted to tell you what an awesome job you do! You are a great communicator. MPM have great systems and it gives us freedom and confidence as landlords. Thank you!
M.Smith - Landlord
I just wanted to thank you for your email. In the twenty-one years I have been renting on the Gold Coast, I have never had such wonderful help, feedback, advice and genuine caring nature about the well-being of the tenants, the rental property and even for our landlords. Thank you for your company's respect, care and duty of care in all matters relating to the email we received today. Warm regards, D.Mortlock
D.Mortlock - Tenant
Hi Sarah I just want to say that you are doing a great job in managing my property. You have been very responsive, prompt in your replies and most importantly, you make contact with me by calling me and speaking to me. Thank you again for your excellent service in looking after my tenant, my house and me. Please do pass this onto your manager as I would like to let them know what a great job you are doing.
A.Tse - Landlord
Buying a property interstate and unseen can be a daunting process. We’ve purchased properties in numerous states with varying degrees of support from local property managers. However the help, advice and support provided by Nicole at MPM Property was outstanding and second to none. I’ve never had a property manager put in so much time and effort prior to even receiving a cent in property management fees. It makes the whole experience when purchasing interstate so much more reassuring and comfortable having someone on the ground who you can trust to give unbiased and honest advice and guidance. I wish you covered the whole country as I would give you all my properties to manage.
J.Porteous - Landlord
To everyone at MPM Gold Coast, Thank you so much for all your dedication and hard work in managing our property at Carrara over the years, and then the success sale of our investment with Jess King & Kelly Higgins. It's the end of an era with settlement and we want to wish you all the best in 2017 and in future years. You are all amazing!
K & J. Acutt - Landlords & Vendors
I want to take this opportunity to express my gratitude and thankfulness that you have been taking such good care of my property.
T. Gao - Landlord
Thank you so much, it has been an enjoyable 4 years in this property. MPM Property (especially my Property Manager Trish), have been the most amazing company to deal with. Your professionalism, warmth and kindness are second to none! Warmest Regards
C.Leggett - Tenant
We are tenants Of MPM Property Ipswich and we live in Brassall, and our Property Manager is Breanna. I have never experienced such professionalism and genuine care a a tenant before! She is always 200% on the ball with us, and updates us with absolutely everything that is going on and acts beyond promptly with any request we have. We have only been at this property since late 2015, but we have never been more comfortable living in a rental before. I will go out of my way to rent through this company from now on and if I ever buy an investment, I know who will get to manage it. To make things even better, I have been a Property Manager for 3 years and worked in gaining New Business for years and not for MPM.... I work for a leading company in Brisbane city, but I will be sure to implement the professionalism I have experienced here throughout my own career! Very Impressed!
L.Hulse - Tenant
Hi there I just wanted to say how impressed I am with all the new systems you and your team have implemented to inform and keep us as owners up to date with our property... Amazing keep up the great work... Cheers P & K. Ash
P & K. Ash - Landlords
I have been very impressed and speak very highly of you Kelly & MPM Property when discussing Property Management, and will continue to do you. Your staff are fantastic (both offices that I deal with), I haven't had to worry about anything with my personal rental properties. I am very grateful to not have to think about my properties, and be confident that everything is taken care of. Regards D.Peters Principal Edgeview Financial
D.Peters - Landlord
Dear Team MPM, I wish to write a positive reference letter about your employee Rebecca Barnett. She is unlike any other real estate agent I have ever known. She goes above and beyond to help people find a house. Rebecca is what a Real Estate Agent should be, kind, caring and willing to help. You have an exceptional employee and one you should hold onto. I sincerely thank you Rebecca and team MPM for all your help. If you have an employee of the month/year I highly recommend Rebecca for the award. She truly deserves it.
M.Joesph - Tenant
I write this letter as a humble note of appreciation for the outstanding customer service provided by Property Manager, Nicole Morgan. I am a client of MPM Property Ipswich and have been for 2 years. During my time at this property, I have had dealings with a few property managers but no one stood out the way Nicole does. Nicole is an amazing listener, is very approachable, always responds promptly and is one to ‘get the job done’. Her calm, patient manner and advice was a great help to me when my frustration with other tenants was at an all-time high. It’s reassuring to know that Nicole is just as committed to tenants as she is to owners. I am extremely pleased with the service and management style of Nicole. She is passionate about real estate for all parties concerned, has a caring approach and she is a true professional. In a society where bad customer service is rife, it is refreshing to receive such professional, efficient and friendly customer service. I always find myself providing constructive feedback to those who require it and rarely provide positive feedback for a job well done, that was until now. I really commend Nicole for her excellent service to her clients renting properties, she is a credit to MPM Property. Kind Regards, s. O’Donoghue
S.O'Donoghue - Tenant
Leanne, I am writing to thank you for being the agent of my property. I appreciate the professional manner you handle every aspect of the renting my property: – Your communication – Your liaising with the tenants -- Your quick and professional respond of any issues. Even though we do not get to meet face to face, I have always felt confident that you are looking after the property in my best interests. Yours faithfully, S.Bartley
S.Bartley - Landlord
Hi Jessica Congratulations on your promotion, this is very well deserved. I can only thank you for all your help and assistance over the years. I am so appreciative of the fantastic service you have provided for me. I also have to say in the short time Tiffany has been working for us she has also been extremely efficient, friendly and helpful. I cannot speak highly enough of the both of you. Thank you! Very best regards
Jo - Landlord
Hi there I just wanted to say how impressed I am with all the new systems you and your team have implemented to inform and keep us as owners up to date with our property... Amazing keep up the great work... Cheers!
P & K Ash - Seller
I had the pleasure of meeting your Property Manager this morning as she was completing a planned inspection at my property (Redbank Ipswich). I have been very happy with her professionalism and prompt response to all inquiries. She is very friendly and is a credit to your company. Kind Regards David
D.Reid - Landlord